Q. How do I set up my username and password once I've received my tracker?
A. Once you've received your tracker, call the activation number on the quick start guide and provide your device ID and desired username and password. Your account will then be active within about 60 minutes.
Q. What's the web address to log into the my tracking account?
A. Log into the tracking portal at http://live.xtremetrakgps.com.
Q. How long will the battery last with this tracking device?
A. With the standard battery, it will last about 8 hours of tracking. So for example if you put it on your vehicle and drive an hour a day, it will last about 8 days. The optional extended battery pack kitextended battery pack kit allows for up to 75 hours of tracking
Q. Is there any monthly service contract?
A. There are no contracts or service agreements to sign - service is month to month and you can cancel at any time.
Q. How much does the monthly service cost?
A. Monthly service is $39.95 per month.
Q. Can I view the live tracking info on my smartphone?
A. Yes you can view your tracking account from any internet-connected smartphone or tablet.
Q. How do I view the tracking information on my computer? Is there any software to install?
A. There is no software to install - the tracking portal is completely web based.
Q. What are alerts and how do I use them?
A. Alerts allow you to get email or SMS text notifications