FAQ: Help! My remote control isn't working!

If you are having difficulty using the remote control, there are a few easy ways to get it working:

Remove the Plastic Battery Tab
Be sure to first remove the plastic tab sticking out of the bottom of the remote. This protective tab protects the battery during transport, and must be removed prior to use. 

Use the Correct Size Memory Card
This hidden camera is compatible with micro SD cards up to 32GB in capacity. If you use a memory card larger than this (such as a 64GB or 128GB), the camera will not recognize it. This means if you try to start recording with the remote, the camera will think there is no card present and will not record.
Page Last Updated: May 12, 2015 06:34PM EDT
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